THE MODERATING EFFECT OF CCTV POLICIES ON THE RELATIONSHIP BETWEEN CCTV USE AND POLICE OPERATIONAL OUTCOMES

The widespread use of closed-circuit television (CCTV) systems has necessitated the implementation policies and other regulations to limit their potential for abuse privacy civil rights violations. However, little information exists on whether such influence CCTV outcomes. Therefore, this study investigated moderated relationship between police operations outcomes in Nairobi City County, Kenya. was informed by Rational Choice Theory Routine Activity Theory. It used both a cross-sectional design phenomenological design. participants comprised officers attached command center stations County. They were sampled using cluster purposive sampling. A questionnaire, key informant interview guide, focus group guide collect data. findings revealed that greatly influenced use. did, however, have statistically insignificant effect (b =.001, 95% CI [-.410, .408], p =.996). concluded but do not moderate recommended be published regularly reviewed, sensitized about them. Keywords: CCTV, Policies, Police Operations Outcomes, Moderator CITATION: Kirui, G., Muiya, B., Ochieng, D., & Waithaka, S. (2023). moderating operational Strategic Journal Business Change Management, 10 (1), 815 – 827.